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Fraud Awareness Guidelines

Fraud Awareness Guidelines

Important Guidelines for our Sellers and Buyers:

Please be aware

  • WILL NOT Ask you for your password or PIN
  • DO NOT own, buy or sell vehicles listed on our website.
  • DO NOT participate in transactions between buyers and sellers in any way.
  • DO NOT offer “Buyer Protection”, “Escrow” or any type of “Certification”.
  • DO NOT give instructions on how or where to send in payments.
  • DO NOT offer vehicle shipping or warehousing
  • DO NOT provide warranties
  • DO NOT ask for personal or financial information via email.

Guidelines for Safe Online Transactions in sending and receiving payment:

Consider these tips in order to send or receive payment safely

  • If an offer looks too good to be true, it probably is! Maintain a healthy skepticism.
  • Verify the Buyer or Seller’s identity. Do addresses and names match up in public records or directories? Even better is to meet the seller in person in a safe place.
  • Be cautious of an individual posing as an “agent” representing a buyer or seller, or when dealing with someone outside your country.
  • Do not make a purchase only from photos. A photo does not verify the existence of an item. See the item in person.
  • If using an escrow service for payment of the transaction, verify that it is a reliable service. Never go to an escrow service site via a link in an email. Always go directly to the site, by typing in the URL. Do not use an escrow service recommended by the seller.
  • Fraud deals may involve shipping, wire transfers, overpayment or cashier’s checks. Unusual requests involving the transaction may be a signal of a potential scam.
  • Do not wire money for any transaction to Seller unless it is verified by you personally.
  • If presented with an “invoice” from PayPal or other payment service, verify it is genuine.
  • Use your best judgment in all transactions.
  • Report suspected fraudulent activity to


Recommendations for Buyers

  • Make a call to the Seller Directly
  • Meet the Seller in Person
  • Learn the Vehicle’s History
  • Request a copy of the Title
  • Know the vehicle’s market value
  • Be very suspicious of any vehicle priced significantly below market value. If it sounds too good to be true, it probably is.
  • Inspect the vehicle.
  • Have a professional mechanic or inspection service inspect the vehicle to identify problems. However, an inspection doesn’t guarantee a vehicle is free from defects or any existing problems.
  • Verify the seller’s physical address and phone number BEFORE SENDING PAYMENT. Zip codes, area codes and addresses should match up.
  • Use email wisely.
  • Do not send personal or financial information (such as your social security number, credit card number or checking account number) to a seller via email. Email communications are not secure.
  • Do not use money transfer services, such as Western Union to pay for online purchases. Even Western Union recommends against using their service or similar services to pay for online purchases.
  • If using an escrow service for payment, make sure it is a reputable, valid escrow service
  • Get a detailed receipt or Bill of Sale
  • Ask the seller for a receipt that states whether the vehicle is being sold with a warranty or “as is.”
  • Get title to the vehicle.
  • Make sure you know what’s required in your state to transfer title to the vehicle you’re buying.

Recommendations for Sellers

  • Confirm contact information.
  • Make sure to call buyer.
  • Use caution if the buyer only wants to communicate via email or text message.
  • Be extremely wary if the buyer refuses to or claims he or she cannot talk on the phone.
  • Be wary of buyers willing to purchase your vehicle sight-unseen, especially buyers located overseas. Always verify the buyer’s street address and valid phone number.
  • Verify that a certified check is genuine.
  • Check your guidelines dictated by Department of Motor Vehicles when dealing with foreign possible buyers.
  • Verify authenticity with the issuing bank prior to depositing a certified check. Make sure the account contains sufficient funds and the issuing bank guarantees payment on the check. Once deposited in your account, it may take a week or more for the check to clear. Acceptance by your bank does not guarantee the check is valid and funds are available. A cashier’s check can take 30 days or more to clear.
  • Secure payment first.
  • Do not transfer the title until you have payment in hand at the agreed upon price (and you have verified that the payment is valid.
  • Beware of overpayment or other complicated payment schemes.
  • Do not agree to any plan where the buyer asks to send a check for more than the sale price and requests that the seller refund the difference. Be suspicious of any buyer who proposes making payment through a friend or agent of the buyer.



Staying Safe Online

About Passwords, PINs, and Usernames

  • Never give out your usernames, passwords, or PINs to anyone.
  • Always make sure they are a combination of letters and numbers.
  • Change them as frequently as you can, and don’t use the same pins or password for different accounts.
  • REMEMBER – will NEVER ask for your password or PIN.

Email Attachments

  • Be cautious about opening email attachments. Always make sure you scan them with anti-virus software first. Do not click on links within unsolicited email.
  • Do not click links inside an email you do not know is legitimate, even if it is sent from someone you know. Viruses are often hidden in seemingly harmless programs that people share for fun. Because many viruses make use of peoples’ address books, you may receive virus emails from people you know.
  • Contact the sender to make sure the email is legitimate, and scan it carefully. Avoid having email programs set to preview email, as this can open a virus email before you have a chance to scan it.

Payment methods

  • Never send credit card numbers via email.
  • When purchasing from a website, make sure it is a secure site before submitting credit card information. Look for the tiny padlock icon that symbolizes a secure site or the web address starts with “https” (The “s” denotes a secure site).
  • Credit card purchases can usually be disputed with the credit card company if a problem arises.
  • If purchasing outside your local area, do not go to the website through a link in an email. Only use a service recommended by the seller.
  • Read carefully the dealer’s or sellers payment instructions and be cautious about them.

Beware of Text Message Fraud.

We have become aware of Over Payment fraud attempts that begin with a text message. This fraud will involve an over payment for the item you are selling with instructions to wire the additional funds (the amount over your selling price) to the buyer’s pickup agent or inspector. The current trend involves the buyer using a fake PayPal invoice to lure the seller into a false sense of security. If you receive a text message and/or email using this scenario, please forward the telephone number the text was received from and any pertinent information to


Anti-Virus Software/Anti-Spyware and Firewalls

  • Protect your computer by using the most updated versions of anti-virus software to scan your system and e-mail for malicious viruses.
  • Use anti-spyware or adware programs to remove programs that track your Internet activity.
  • Use a firewall to make your computer invisible to outside attackers.
  • A firewall is especially critical if you have your computer on a cable or DSL Internet connection that is constantly connected to the Internet.

Security Updates for Operating Systems/Browsers

  • Make sure to download, and install security updates for all browsers and operating systems in use on your computer frequently.
  • Keeping browser versions up-to-date is critical to computer security, and proper functionality of the latest security elements used in Internet e-commerce.

We do not assume any liability for any content posted by you or any other 3rd party users of our website. Any information about a specific vehicle comes directly from the 3rd party user. If you are the victim of a scam, please report it to the Internet Fraud Complaint Center and email us at We do everything in our power to remove fraudulent accounts and listings, but there is no fool-proof way to prevent them from getting through. is not involved in any transaction and does not endorse or guarantee any transaction. We will never encourage the purchase of any vehicle and any emails that do so with the mail or logo should be reported immediately.